Altus Operations
Your Data. Your Infrastructure. Your Control.
Our operating position on client-controlled infrastructure, temporary access, AI vendors, and data responsibility.
Last Updated: May 16, 2026
Altus Operations is designed for firms that take confidentiality, control, and operational discipline seriously. Our approach is simple: we help design and implement better systems, but your firm remains in control of its data, infrastructure, vendors, access, and decisions.
1. Our Data Philosophy
Many AI and automation services centralize client information inside vendor-controlled platforms. Altus Operations takes a different approach. We consult, architect, advise, and support implementation while helping clients keep ownership and control of their business environment.
Our preferred model is client-controlled infrastructure. That may include local/private hosting such as a Mac mini or private server, or client-owned cloud environments such as Google, OpenAI, Anthropic/Claude, hosting providers, CRM platforms, automation tools, or other approved vendors selected by the client.
2. What We Do
- Assess operational friction, intake leakage, workflow bottlenecks, and visibility gaps.
- Design AI-enabled workflow and operating system blueprints.
- Recommend tools, vendors, architecture, and implementation paths.
- Support done-with-you configuration when agreed.
- Help clients build systems they own and can maintain.
3. What We Do Not Do by Default
- We do not act as long-term custodian of client business records.
- We do not intentionally retain client legal files or confidential operational data.
- We do not operate client intake, calls, SMS, video, legal advice, or client communications.
- We do not store client credentials as a normal business practice.
- We do not take ownership of client infrastructure, accounts, or data.
4. Client-Owned Infrastructure
Whenever practical, systems are designed to run inside infrastructure selected and controlled by the client. This may include client-owned cloud accounts, client-approved AI accounts, client-managed automations, local/private hosting, or hybrid environments.
The client remains responsible for vendor selection, access permissions, security settings, user management, backups, compliance review, data retention, and ongoing monitoring.
5. Temporary and Revocable Access
During done-with-you implementation, a client may grant temporary access to systems such as Google Workspace, hosting, CRM, automation tools, AI accounts, or related environments. Access should be limited to the agreed scope and revoked when no longer needed.
We encourage clients to use role-based access, temporary permissions, audit logs, multi-factor authentication, and separate user accounts rather than shared passwords whenever possible.
6. AI Provider Responsibility
AI systems are powerful but not infallible. Clients are responsible for understanding and approving the AI providers, model settings, data controls, retention options, and terms that apply to their selected platforms.
Altus Operations may recommend tools such as OpenAI, Anthropic/Claude, Google, or other providers, but each client must determine whether those tools are appropriate for its confidentiality obligations, professional responsibilities, regulatory environment, and risk tolerance.
7. Human Review Remains Required
AI-generated content, summaries, recommendations, classifications, automations, and workflow outputs should be reviewed by qualified humans before being used for legal, client-facing, financial, compliance, or operational decisions.
For law firms, attorneys and firm leadership remain responsible for professional judgment, supervision, client confidentiality, legal ethics, and matter-level decisions.
8. Confidentiality-First Implementation
We aim to design systems that reduce unnecessary data movement, minimize exposure, and keep sensitive information in client-approved environments. Our default posture is data minimization: use only the information reasonably needed for the implementation objective.
9. No Training Claim Without Vendor Review
Where a client uses a third-party AI vendor, any "not used for training" position depends on that vendor's current product terms, account settings, plan type, and data controls. Clients should verify vendor terms directly. Altus Operations can help identify relevant settings, but does not control third-party policy changes.
10. The Altus Standard
Our standard is operational clarity without unnecessary custody. We want clients to leave with systems they understand, own, control, and can continue improving.
Core Principle
Your firm should own the system, control the data, approve the vendors, and retain operational authority.
11. Contact
Data responsibility questions may be directed to Altus Landing Consulting LLC at info@altuslanding.com, 803-258-0288, or by mail at 1646 W Hwy 160, Suite 105-846, Fort Mill, SC 29708.
Altus Landing Consulting LLC1646 W Hwy 160
Suite 105-846
Fort Mill, SC 29708
info@altuslanding.com
803-258-0288
Please do not submit confidential, privileged, regulated, or client-specific legal matter information through general website forms or email inquiries.